Quality and Safety

The mission of UMass Memorial is to improve the health of the people of Central New England through excellence in clinical care, service, teaching and research. To deliver on this promise, we continuously improve the quality and safety of the care we deliver to you and your family and friends. We are proud of our achievements, but we strive to enhance the care we provide even more. We invite you to explore this section of our website to learn about our quality and safety programs.

• Achievements: Discover how our Centers of Excellence and UMass Memorial hospitals are recognized for quality and safety by numerous organizations.
• Rankings: UMass Memorial Medical Center is committed to providing high quality, safe patient care and actively supports transparency efforts that provide useful information to the public and encourage continuous improvements in care.